Policy

Orders over $100 will require that your Billing and Shipping Address MATCH.

Orders over $250 will require a signature for delivery.

BLACK FRIDAY - CYBER MONDAY POLICY:

PROCESSING TIMES:

Hair Bundles/Closures/Frontals:  5-14 Business Days. This will be our final time offering these textures so we expect to receive a large volume of orders. This gives us enough time to prepare all orders. Thanks for your patience

Wigs: 14-21 Business Days. These wigs are custom made and due to the sales period, additional time will be needed to make each wig. Thanks for your patience.

SHIPPING TIME

Shipping time occurs after the processing period has finished.

  • (United States) 1-2 BUSINESS DAYS via USPS Priority Mail Express. Order Must be placed by 4pm to meet Express Shipping Drop-off Deadline.
  • United States) 1-3 BUSINESS DAYS VIA USPS Priority Mail
  • (United States) 2-3 Business Day Shipping USPS First Class Mail
  • (International) 6-10 BUSINESS DAYS via USPS Priority Mail

  • This time does not include the processing period

  • Expect delays during sales periods & holidays.

     

REFUNDS/RETURNS

  • ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued. What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL.

  • Returns are only offered if you received the wrong items
  • Cancellations currently aren't offered.